Contact Dubai Frame Tickets
Questions about timed entry, combo city tours, accessibility, group bookings, or changes to your reservation? We’re happy to help — replies within one business day.
Get in Touch
For help with tickets, rescheduling, group visits, stroller/wheelchair access at Zabeel Park Gate 4, or cancellations, email us Mon–Fri, 09:00–17:00 GST (UTC+4). We reply in English and Arabic.
Email Support
Please include your preferred date/time, ticket type (standard entry or city tour + Frame), number of visitors (adults/youth/children), and any accessibility needs for the fastest assistance.
